Privacy Policy

01 Who we are

DanceHype is an AI dance-video app operated by Luca Sordetti LTD, a company registered in Malta. Luca Sordetti LTD is the controller responsible for personal data processed through DanceHype and this website. Contact hello@dancehype.app about this policy or your data.

DanceHype is for people aged 18 and over, and is not directed at children. If a child has used the service or someone's image has been uploaded without permission, contact us so we can investigate and address the information concerned.

02 Information we process

Account and purchases: a generated account ID, authentication credentials, language and notification preferences, a separate purchase-management ID, subscription and transaction references, purchase history, credit balances and credit activity. A guest account can be created without an email address or password. Apple or Google handles store payments; DanceHype does not receive your full payment-card number.

Creative content: photos and reference videos you select, submitted reference links or prompts, template selections, durations, prepared photo derivatives, thumbnails, generated clips, and media properties such as file type, dimensions and duration. Images and videos may contain information about you or other people.

Technical and support information: IP addresses and request metadata, app/device information, generation IDs, provider responses and errors, push tokens when enabled, and support messages or attachments. Advertising identifiers and app events may also be processed when the mobile advertising integration is enabled, as explained below.

03 Purposes and legal bases

We use account details, uploads and generation settings to provide the creation you request, deliver clips, and administer purchases, subscriptions and credits. Our legal basis is performance of our contract with you, including steps you request before purchasing. Without the relevant information, we cannot provide that feature.

We use proportionate technical records and support information for our legitimate interests in security, preventing fraud and misuse, resolving failed jobs and answering requests, taking your rights into account. We also process information to meet legal obligations, including financial recordkeeping and valid legal requests.

Where consent is required, including for optional tracking or processing requiring explicit consent, it must be separate from accepting the Terms. You may withdraw consent through relevant device controls or by contacting us, without invalidating earlier lawful processing. We do not use AI generation to make decisions with legal or similarly significant effects about you.

04 Photos and AI providers

Generating a clip sends the necessary photos, reference videos, prompts and request information to Venice and fal.ai, including their relevant model and infrastructure partners. Venice prepares photos and supports certain video workflows; fal.ai generates dance videos. Prepared photos may be retained and reused for your later creations. Processing uses visual appearance to generate likeness and movement; DanceHype does not use your face to authenticate you.

We do not use uploads or results to train our own AI models or use your likeness in advertising without separate permission. External provider processing and retention depend on the selected model and applicable contractual protections. Upload only content you have permission to use, and do not submit identity documents, confidential records or intimate imagery.

05 Other recipients

OVHcloud hosts our production API, database and uploaded media in France. RevenueCat receives your purchase-management ID and store purchase/entitlement information to synchronize access and restore eligible purchases. Our integration does not send your creative uploads to RevenueCat. Apple and Google process store transactions under their own policies.

Crisp provides in-app support when you open it, processing your DanceHype account ID, messages, attachments and relevant technical/session information. Email contact is handled through our email service. Expo provides app infrastructure and, when enabled and permitted, push delivery together with Apple or Google. Notifications can contain generation IDs and completion status.

Authorized personnel and service providers may access information to operate, troubleshoot or support DanceHype. AI providers may involve their infrastructure and model partners. Necessary information may be disclosed to comply with law, protect rights or safety, or in a business transfer subject to applicable protections. Clips are not automatically published to a DanceHype feed; a destination you choose when sharing receives the content under its own rules.

06 Permissions and tracking

Library access lets you choose inputs and save outputs. The app sends the media you select for the requested workflow. Change library access in device settings, including limited access where supported. Push notifications are optional and can be disabled in the app or device settings. Denying a permission can limit its related feature, without authorizing unrelated uses.

The mobile app includes a Meta/Facebook integration for advertising attribution and app-event measurement where configured. It can process advertising identifiers, device information and automatically recorded app events. Our generation integration does not send photos or clips to Meta. On iOS, this integration is gated by App Tracking Transparency authorization. Android does not use Apple's prompt; device advertising controls are separate. Applicable consent requirements still apply. Contact us to object to optional processing or withdraw consent.

07 Website and local storage

The current website does not set advertising or analytics cookies or run an advertising pixel. Serving it can generate ordinary hosting/security records, including IP addresses and requested pages. Email links open your email application, rather than submitting a website form.

The app stores authentication credentials securely on your device and retains preferences, drafts and caches needed for its features. Deleting the app or clearing local data can remove access to a guest account. External stores, support services and sharing destinations have their own storage practices.

08 Retention and deletion

We retain photos, generated videos and account records to provide your creations, and transaction, technical and support records for accounting, security and resolving disputes. The service currently has no automatic deletion period. Closing your account ends access to it; stored media and associated records are not automatically erased.

Request account deletion in the app's profile, or request deletion of personal data through Support or hello@dancehype.app. We explain any information retained to meet a legal obligation or resolve a legal claim. Requests may also require handling provider copies and backups. Copies saved or shared outside DanceHype remain under your or the recipient's control. Deleting your account does not cancel store subscriptions.

09 International processing

OVHcloud hosting is in France, but AI, billing, support, advertising and app-infrastructure providers or their subprocessors may process information outside the EEA, including in the United States. A model's country of origin does not establish where a particular request is processed.

Transfers outside the EEA are subject to GDPR transfer requirements. Depending on the recipient, they may require an applicable adequacy decision or contractual safeguards such as the European Commission's standard contractual clauses, with additional safeguards where necessary. Contact hello@dancehype.app for the recipients, locations and safeguards applicable to your information and how to obtain a copy of relevant safeguards.

10 Security

We use access controls and private application storage to protect personal information. AI providers receive the content needed to process your requests. No online service guarantees absolute security; report suspected unauthorized access to hello@dancehype.app.

11 Your rights and requests

Under the GDPR, you may request access, correction, erasure, restriction, and a portable copy of eligible personal data. You may object to processing based on legitimate interests and to direct marketing, and withdraw consent where processing relies on it. Conditions and exceptions can apply; we explain any affecting your request.

Email hello@dancehype.app, including your account or generation ID if available so we can locate the right records, especially for a guest account. We may request proportionate evidence to verify identity; do not send passwords or full card details. Requests are normally free. GDPR requests must be answered without undue delay, ordinarily within one month. A permitted extension of up to two further months requires notice and an explanation within the first month.

You may complain to Malta's Information and Data Protection Commissioner (IDPC), or the competent authority where you live, work or believe an infringement occurred. Contacting us first is not required. Other mandatory privacy rights may apply where you live.

12 Policy changes

We update this policy when our practices or applicable requirements change and show its revision date above. We communicate material changes through an appropriate service notice. A policy update alone does not provide consent for a new use requiring it.